MISA (Malta International Shipowners Association)

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Transport Malta

The Authority’s mission is to promote and develop the transport sector in Malta by means of proper regulation and by promotion and development of related services, businesses and other interests both locally and internationally.

Transport Malta is committed to delivering exceptionally high-quality services. This document sets out the standard for dealing with our Customers. Transport Malta is committed to continually improve on the services it offers. The Authority works closely with the Better Regulation Unit and the Commissioner for Simplification and Reduction of Bureaucracy, to ensure that Better Regulation principles and procedures are applied consistently throughout the Authority.

Malta Public Transport

We started our operation in Malta in 2015. Since then, we have invested extensively in modernizing our bus fleet making it safer, more environmentally friendly, and more comfortable. Our fleet is made up of 430 buses with the latest Euro 5 and Euro 6 diesel technology. This is a clear sign of our commitment to improving our bus users’ experience, as will have one of the most modern bus fleets in Europe.

Our buses are cleaned and maintained regularly and are equipped with air-conditioning systems for added comfort. All our buses have two doors to facilitate the boarding and alighting of passengers.

We are at the forefront when it comes to innovative ticketing solutions. We invested in a new ticketing system and launched a new bus card in 2015 – the tallinja card. Around 75% of the Maltese population have a personalized tallinja card and over 80% of our passengers use a card when traveling by bus. This was a major achievement for the country as it has revolutionized the way people buy their bus tickets.

During 2016, we launched the Tallinja App, which gives passengers real-time information about bus arrival times. The Tallinja App won the Best App Award at the 2016 MCA eBusiness Awards. With over 130,000 downloads to date, customers are finding the app very useful.

In recent years we have launched 4 Tourist Tallinja Cards: Explore Card, ExplorePlus Meep Card, Valletta Card, and 12 Day Journey Card.

Our routes, frequencies, and fares are regulated by the Authority for Transport in Malta. Following a major change to the route network in 2015, our bus network now includes over 2,000 bus stops in practically every locality enabling us to offer an easy way to travel around the islands. The company was awarded the IRU Bus Excellence Award in 2017 for transforming public transport by bus into a reliable and comfortable service for passengers.